INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I set up an account with vivashirts?

You can Sign Up for an account via our online registration. You will need your personal information including address. Please reach out to our helpful customer service representatives via our help center if you need assistance.

Does vivashirts have a minimum order quantity (MOQ)?

Nope! We have no MOQ. 

What should I do if I forget my password?

You can reset your password by clicking on “Login” on the top right-hand corner of the website. A “Forget Password” option will be listed under the sign-in screen. Enter your email address and hit “Submit.” Shortly after submitting your request, you’ll receive an email containing a verification code. Click on the link to enter the Verification code and reset your password. Now you can reset your password. You can also change your password on your “My Account” page

Is the shipping free?

Yes! We will ship your product within X day for free. 

However, we’ll do everything in our power to meet your needs where you are. You can choose express shipping with additional.

Do you guarantee delivery dates for free shipping?

We cannot guarantee delivery dates for free shipping because we can only commit to a range between X and X business days.